Agents overview
Design, test, and publish voice and chat agents
Agents
The Agents hub is where you design assistants that power voice calls and chat sessions.
Key workflows
| Task | Where in dashboard |
|---|---|
| Create agent | Build → Agents → Create |
| Edit speech & voice (STT / TTS) | Agent wizard → Voice tab |
| Attach tools | Agent wizard → Actions |
| Test in browser | Agent console / preview |
| Publish | Save as non-draft, set Active |
Guides in this section
- Create an agent — wizard and configuration tabs
- Tools & actions — HTTP tools and MCP
- Guardrails — output safety
Channel resilience: Offline Failsafe under Channels.
API automation
Programmatic agent management lives in the Agents API (/api/v1/agents/).

