Integrations
Connect LLM, voice, transcriber, SIP, Private SIP Link, and object storage providers
Integrations centralizes credentials and provider connections for your workspace.
Categories
| Category | Examples |
|---|---|
| Model | Connected language-model providers |
| Voice | Connected text-to-speech catalogs |
| Transcriber | Connected speech-to-text providers |
| Classifier | Fast decision models used by the Classification tool. Never used as an agent brain |
| Automation | Workflow and automation imports |
| Contact sync | Webhook push + inbound CRM upsert (Contacts guide) |
| Notification delivery | Customer SMTP for Notification Center alerts (Notifications) — not Agent Channels |
| Server | Webhook auth credentials for agent servers |
| SIP | Custom SIP trunks |
| Private link | Taliiq Private SIP Link — dedicated, isolated and encrypted connection between your PBX and Taliiq |
| Storage | Object Storage — connect a bucket you own for workspace files |
Dashboard path
Manage → Integrations
Pick a provider card from the grid.
Save API keys or trunk configuration on the detail form.
Use connected providers on the agent Brain and Voice tabs, or import tools on Actions.
Integrations are optional for your first agent — Taliiq defaults work without them.
Managed by Taliiq vs your own key
The Integrations hub groups providers into two sets:
| Group | Meaning |
|---|---|
| Managed by Taliiq | Taliiq already funds the provider. Cards show Ready. You do not need to connect anything to get started. |
| Bring your own key | Optional providers you connect with your own credentials. |
Bringing your own key removes only the provider's usage cost. The plan's platform fee still applies.
To use your own key on a managed provider: open the card, choose Use your own key instead (or Edit if a key is already saved), and save credentials on the existing Connect page. Agents can still prefer the platform key or your key per provider slot.
Guides in this section
- Private SIP Link — keep call traffic off the open internet: create a link, import it on your PBX, attach it to BYO SIP / outbound trunks
Connected integrations power Voice Library voices and custom pipeline options.
For CRM-shaped contact books, connect Contact sync webhook and follow the Contacts sync + dial Steps. Outbound dialing uses the same SIP trunks as Outbound campaigns.